Refund & Cancellation Policy

1. 3-day refund

If you are not satisfied, ask for a refund within 3 days of your plan starting and we will refund what you paid, whatever the plan. No reason is needed. When the refund is made, your shop and its tags stop working.

Your plan, and your shop's online service, start when your payment is confirmed if our team hands your tags over in person, or on the day the tags are delivered if we courier them. On a couriered plan the 3 days run from the day your tags are delivered, not the day you paid — while they are still on their way, they have not started. See Shipping & Delivery.

Extra months or extra tags you buy later each have their own 3 days, counted from the day you pay for them.

One amount is kept back: a review stand charge of ₹299, taken once from the refund, because the review stands we sent you — the stand, its tag and its sticker — stay with you and are not returned. If your refund comes to less than that, it is simply reduced to ₹0. You are never asked to pay the difference.

2. After 3 days

After 3 days from the day your plan started — or, for extra months or tags bought later, from the day you paid for them — a purchase is not refundable for the time that remains. Your shop stays live until the end of the plan you paid for.

3. Cancellation

• Plans never renew automatically, so there is nothing to cancel to avoid a future charge. When your plan ends, the service simply stops unless you buy a new plan.
• You can end a plan early yourself, from the Plan page of your owner portal. Your shop and its tags stop working straight away, and any refund follows sections 1 and 2. Before you confirm, that page shows you the exact amount you will get back, with anything kept back already taken off.
• You have 24 hours to change your mind. For 24 hours after you end a plan, the same page will bring your shop back exactly as it was — same term, same end date, nothing charged again. After that, coming back means buying a new plan. Any refund due is paid once those 24 hours have passed.
• Ending a plan does not extend it. The days between ending it and the end of the term you paid for are not added back or carried over.
• You can also contact us and we will end it for you.

4. How to ask for a refund

If you end your plan from your owner portal and a refund is due, you do not need to ask — we raise it automatically and pay it to the account you paid from. Otherwise, email info@revolicai.com or call +91 75050 11245 with your shop name, the mobile number registered with us and the payment date.

5. How refunds are paid

• We start an approved refund within 2 working days.
• It goes back to the original payment method (UPI, card or bank account) and usually arrives within 5–7 working days, depending on your bank.

6. Failed or duplicate payments

If money was deducted but the payment failed, or you were charged twice for the same plan, the extra amount is refunded in full, whenever you tell us.

7. If we end the service

If we end your plan for any reason other than a breach of our Terms & Conditions, we refund the unused full months.

8. Contact

info@revolicai.com · +91 75050 11245 · Monday to Saturday, 10:00 am to 6:00 pm IST. See Contact Us.